Australasian Travel Manager Survey charts airline hotel trends

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first_imgThe latest Australasian Travel Manager Survey released by CWT Solutions Group indicates that travel buyers are not keeping track of extra costs in their flight budgets.The survey found a number of trends across air and hotel buyers.In terms of airline management results, 69 per cent of Australasian buyers have air deals of 2 years or less and 81 per cent of buyers believe that the current commercial environment one is a positive one in which to manage airline negotiations.However, the survey also found that 0 per cent of respondent buyers track and measure their ancillary charges and fuel charges.With regards to hotel management results, 88 per cent of hotel contracts run from January to December while 90 per cent of buyers renegotiate their hotel rates annually, with 6 per cent doing so every 2 year. In addition, the most important facility for buyers to gain from hotel negotiations is Wi-Fi, with 68 per cent holding this to be “quite important” and “very important”.CWT Solutions Group, Asia Pacific senior director Mike Orchard said that many buyer’s negotiations were now outsourced.“It’s clear that buyers in Australasia are ready to start renegotiating their airline and hotel agreements, however it’s important they understand the complexities in doing so,” Mr Orchard said.“Our research shows that more than 50 per cent of buyers prefer to use external consultancy support to help them get the best results.”Source = ETB News: Tom Nealelast_img

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